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Guide

Merchant Center Conversational Attributes: What They Are and Who Needs Them

On 26 May 2026, Search Engine Roundtable reported that Google had added conversational attributes to Merchant Center: optional product feed fields that help AI systems understand the nuances of a product. For an online shop, they are a way to give Google's AI surfaces richer product data than the standard feed carries.

What They Are

Google describes them as "completely optional" and as a complement to the primary product data specification. They are used in AI-driven surfaces such as AI Mode, Gemini and Business Agent, and may also improve traditional search experiences. The report says retailers globally can use them through Merchant Center.

The attributes named in Google's help documentation include:

AttributeWhat it is for
question_and_answerDirect answers to questions shoppers ask about the product
document_linkA link to supporting material such as a manual or size guide
related_productProducts that pair with or substitute for this one
item_group_titleA shared title for a group of variants
variant_optionThe option that distinguishes a variant, such as size or colour
popularity_rankHow the product ranks within your range

AI Performance Insights

Search Engine Land reports that Google announced conversational attributes alongside AI Performance Insights at Google Marketing Live 2026. The insights report compares a brand's share of voice in AI surfaces with similar competitors. The article says it is expected in Australia, Canada, India, New Zealand and the US in the coming months, so UK shops shouldn't plan around it yet.

Where To Start

With optional fields, prioritise by effort and by how much the product needs explaining:

  1. Variant grouping (item_group_title, variant_option) if you sell sizes or colours. It also reduces duplicate listings.
  2. Question and answer for products with common pre-purchase questions, such as fit, compatibility or care. Use the real questions your support team receives.
  3. Document links for anything with a manual, size chart or specification sheet.

Google's help documentation says you can also update product descriptions to match conversational search. Write them the way a shopper would ask: specific, factual and complete. The same facts belong on the product page itself, as set out in our product page SEO checklist, and in matching schema markup.

FAQs

No. Google describes them as completely optional. They add context for AI surfaces and sit alongside your normal feed attributes.

No. Feed data and on-page markup do different jobs and should agree with each other. Keep both accurate.

The report says retailers globally can use them through Merchant Center. AI Performance Insights is a separate feature with a different, narrower rollout.

Want a clear view of how these changes affect your own shop? Get a free visibility audit, or head back to the full SEO guide for ecommerce.